Information deleting with update

Does your CM completely clear all information when your iPhone updates?  This has happened twice.  I am ready for a different app

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    • Melissa
    • Melissa.15
    • 5 yrs ago
    • Reported - view

    Patti,  someone posted this happening, though I don’t remember the exact circumstances.  She said she logged out of the app then back in and all of her past data appeared.  It’s worth a try.  Good luck!

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  • Hi there - please contact us via the support center for help. It sounds like you were logged out of your account. If you have an account, then you can sign back in with it. If not, you can log in by tapping the Skipped Sign Up? Get Back In Here link.

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  • I signed out and back in. My information never returned.  I just redid the information and pretty much started over. Still the best carb app out there.

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