App not working

Regardless of going through the web browser or the phone app - it won't let me add food to mail daily tracker saying that I need an internet connection however I am connected to the internet.  Is there something going on with the app?

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    • Keisha
    • Keisha.1
    • 4 yrs ago
    • Reported - view

    I’m having the same issue

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    • Danilo
    • Danilo
    • 4 yrs ago
    • Reported - view

    I have the same problem. Tried across two different devices and both Wi-Fi and mobile networks. Is there some way to contact the developer and submit a bug report? 

    Extremely annoying. 

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    • Steven
    • Engineer-Satellite Transmission
    • Steven.7
    • 4 yrs ago
    • Reported - view

    I had that happen today also April 17, seems to be Ok now.

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  • Hi folks,

    On April 17 we had a 45-minute outage on one of our Google servers. We understand how much you rely on Carb Manager, so we sincerely apologize for this inconvenience.

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    • Cindy
    • Cindy.87
    • 3 yrs ago
    • Reported - view

    Help please. I have used this app since August and now it won’t look up any foods for me. I’ve tried to delete the app and reinstall and it just comes back doing the same thing. I’m so desperate to get it fixed. Any help is appreciated. 

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    • Cindy
    • Cindy.87
    • 3 yrs ago
    • Reported - view

    Carb Manager 

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